Category: Leadership

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Leadership

moody teenager

On a family holiday in 2019 my husband took the time to take each kid out for a treat – just one on one time. His ulterior motive was to chat to the kids about our family values and how they were tracking. We often use our kids responses in these moments to see how we are tracking as a team. We take stock of how my husband and I can work better as a team and lead our kids… this treat time becomes almost like a performance appraisal without the kids really knowing… wanna know how it went??

Miss 9 went first. The conversation was going well with many positives and a chat about how we as parents can be silly but also strict – when we need to. My husband asked Miss 9 if she had any other questions… “ Yes, why do you behave like a moody teenager?”. A little stunned my husband responded with – “I like to be silly and have fun… “ no Dad, the times you get moody”…. The silence was followed by a nearby stranger stifling a laugh… Looking around to find the source of the laugh, the kind stranger looked at Miss 9 and said, “you need to listen to your Daddy, he is saying some very wise things”. Miss 9 smiled and said “I know.”

A great conversation with the stranger ensued and it turned out that he missed these kinds of opportunities with his kids and wife who now live in another country. He recently left his high flying corporate job to work with families in this space… connecting and thriving – while enabling parents to also thrive under the stress of the season of kids.

Now to Mister 7… he was up next. While eating ice cream… the planned conversation began … his response “ Look at that bird Dad, if he doesn’t move he will be smashed by the tram…”

Trying again, the conversation continued about how in the family it’s okay to be silly and at times we need to be strict… “I don’t think that bird values his life Dad”… not one to give up easily, my husband tried again… “ yes Dad I love you and everything is good”… sweet… performance appraisal complete… although we both think the bird was more thoroughly analysed.

Next was Miss 3… she arrived home after her walk with Dad yelling,” I did dancing and (jump) and(jump) and (jump) I touched a dine-saur (deep breath while jumping) and it tried to eat my body”… so there you have it success all round….

On a serious note, we can sometimes sail through the routine of life and forget to take stock of how the kids are feeling. Are they enjoying family life, are they getting the rest they need, the attention they need. Why are we mentioning this when the focus of this blog is parents in this season.

We believe the kids will reflect the reality of the family. If as parents you’re stressed it will be reflected. If you’re moody and tired… it will be noticed… the list goes on. The next conversation on my husbands list is a with me… even though they can be tough at times the outcome is always amazing. New goals are set, clearer values are developed and it’s like the whole team is now set for the next year.

Who’s next on your ‘to have conversation with’ list?

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Leadership

Manage & Lead

In the busyness of my household one morning, I found myself saying out loud to no one in particular “ Why am I always managing your things, put your own dishes away and pick up the mess”… I caught myself remembering a quote I had read at a business event.

you manage things, you lead people

Rear Admiral Grace Murray Hooper

No one responded by the way, so I guessed the other four occupants of my house were clearly not listening or interested in what I had to say. I continued to huff and puff around the kitchen in the bustle of a work / school day morning. Putting milk away, dirty dishes in the dishwasher, finding school lunch boxes, uniforms, wayward socks and whatever else needed doing in between.

We’ve all been there. Caught in the moment of feeling like the maid, the servant, the recipient of the ‘don’t worry Mum will do it’ award… I caught myself as I realized, I was managing the house, but I was also managing the people in it – not leading them how I planned to. Big difference with very different outcomes. So how do we lead the people in our home, when managing comes more naturally, when time constraints encourage the management of rather than the leading of, when managing is just plain easier than leading.

The question I felt I needed to go back to is “Why?”. Why do I want to lead my kids and not manage them? The how, to lead, will follow. The why for me is, I want my kids to grow up resilient, grow up with manners, grow up well rounded, grow up with the capacity to do life, basically to grow up and be amazing… Sound familiar? This all sounds nice in theory and in reality the practical outworking of a goal like this often comes to a grinding halt on a Monday morning… in my case, my reality check came out of the mouth of my 9 year old.

One evening while I was cooking dinner (in my work clothes as I had literally walked through the front door and into the kitchen to start cooking), she sat at the kitchen bench and looked at me. She said very matter of fact, “I don’t ever want kids”. I responded by saying that’s a bit sad kids are fun. She answered “Yeah but I don’t want to have to do everything like you”. Ouch. I must put a disclaimer here that my husband is very hands on around the home and is often in the kitchen or cleaning on weekends. I don’t do everything, and we encourage the kids to carry the load too. What I realised was, it was how I was leading,  without even realising, “ doing everything” is what my behaviour was telling my child. It wasn’t my words, it was my actions. Although that thought hurt, it was a truth bomb that I needed to hear. It made me realise I wasn’t focused on the “why” I want to lead my kids, or even “how” any more, I had compartmentalised chores and kids in separate categories. 

Coming back to the thought of managing things and leading people;

What is your motivation behind leading your family?

How easily does it drop off the radar for you?

What are some ways to keep it in the forefront of your mind?

How does the outworking of this goal happen in your home?

After the truth bomb dropped ever so eloquently in my kitchen that night, I decided to write it out and make it clear to myself what leading the people in my home should look like. How will I involve the kids, how will I carve out more time with them, how will I alter some of my actions, to make sure what I do matches what I say.

In the end I know that there is no perfect solution to the “how to”, but keeping in mind the why, and the desired outcome will keep me on track to achieving my goal of leading my people and managing things.  How about you?

What does leading your children look like for your family?

Do your actions speak louder than words when it comes to leading?

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Leadership

influence and persuasion

As a parent I know my persuasion skills have hit a new level. I feel I am now fully qualified to get what I want, when I want… most of the time without a tantrum from the kid involved. I do think it comes down to practice and by the time I reached the third kid, they know the look in my eye, when I just need to get my own way this time for whatever reason… any one agree? 

I do wonder but, what my influencing skills are like and will I ever really know my reach?  

In a nutshell, there is are subtle differences between the two words: 

  • Influence means  the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself.
  • Persuasion means the action or process of persuading someone or of being persuaded to do or believe something.

​When we influence our family it may come down to our mood and how we say things – who has had a child repeat a word the same way you say it? In my home at the moment, my youngest says ‘ seriously’. I know she gets it from me, and she does a good job mimicking me. It may come down to the type of words we choose to use – encouraging or not, how we speak about other people, do we gossip?, do we uplift? The list goes on. Everything we do and say as a parent has influence. 

In the workplace, I love to talk to staff about their sphere of influence. What they do and don’t have influence over – how this impacts their work and them as a person. It is really uplifting when you understand, your sphere of influence and how you can impact others for good. I’ve seen staff flourish tenfold when they get it – really get it. They may not be in positions of leadership, but they certainly lead in their sphere of influence. It’s amazing to watch whole teams transform, when individual staff realise their sphere of influence and focus on what they can do rather than what they can’t.

At times, I just love to watch my kids interact with other kids and other adults. I watch to see how the behave when they think I’m not there. The smiles and pride comes when I see them do the things I’ve taught them and come to expect of them. Like my daughter holding the door open for another family at ballet, my son collecting the cones at the end of footy training without being asked, my daughter reaching out to a sick friend in an email to see how she is, those kinds of behaviours make me feel like I’ve done something right in terms of influence.  

On the flipside, I have seen behaviours in my kids, where I cringe and think, oh no…, I need to remember to behave better myself next time. Like when I get a bit cranky on the roads and call someone an idiot… or when I’ve yelled because I think no one is listening, they yell at me when they think I’m not listening. Influence works both ways, it does not differentiate between good and bad… 

Influence like words, is powerful, more powerful than we give it credit for. Unlike words where we can choose to say nothing, influence never switches off. Even our silence is a type of influence.  Luckily, we have a choice to make about how we influence – in a positive or negative way. No one is ever going to be perfect, but we can try little by little to bring a positive spin to our sphere of influence.

 I have worked extensively in customer service roles and I can still remember some customers who walk into a space and light up the room without saying a word. This is influence of the best kind. It uplifts and it brings joy. It also shows the power of influence in all its glory. 

The next generation we are raising needs us, their family to influence them in a positive way. We need to be the loudest and most positive voice in the hustle and bustle of growing up.  Too much of the world relies on the negative to fuel sources of conversation, to fuel the need to feel loved, the need to feel better about themselves. The children we are raising, already have influence and as they get older, the reach of their influence will expand.

Peggy O’Mara states that:

The way we talk to our children, becomes their inner voice.

Peggy O’Mara

Stay tuned for the second part of this post tomorrow. We have more to share on this topic.

What words are soaking into your kids hearts as you raise them? What words will then rise up within them when they face the trials in life? What influence will spill out of them as their sphere of influence grows? I know I want my kids, to hear the words in their heart saying to them, ‘ I am loved”, “ I am good enough”, “ I can do this”, “ I am stronger than I think I am”,“ I am safe”, “ I am cared for”, “ I can tell Mum…”, “ I can tell Dad…” the list goes on. I may not always be there but I know my words will be carried in their heart. They will hear what I have said to them, ring true when the need arises.

For years, I saw the strength of my influence over my children, as a great responsibility and it is, but it was burdensome. Deep down I am a perfectionist and I wanted more than anything to be the best type of influence I could be. The burden became so great, that I probably, no definitely let my influence slip into the negative because I was so hard on myself. After realising this quote, and some soul searching of the most emotional kind, I came to realise it is not a burden but a rather a privilege and like all things parenting I am never going to be perfect and get it right 100% of the time. 

In the end, we may not know how much influence we have, but what we will know is that we made the effort to influence for good. I’ll leave you with this thought:

Leadership is influence 

John C. Maxwell

Take time to reflect on the influence you have? 

Do you see it as a responsibility or burden?

Think of times you’ve seen your kids behave in a way where you know it was your influence shining through? How does it make you feel? 

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Leadership

Leadership trait: Passion

Passion is contagious. Passion oozes out of you without you knowing. I was once offered a job, while I was talking about a project I was on, as I spoke with passion and that is what this company wanted in their management team. When we are passionate about our families, relationships, children, life we are living, whatever it is– we can’t help but let it ooze out. We can’t help but take others along for the ride. We can’t help but enable others to join us in our passion. Passion impacts everyone we come into contact with and leaves a lasting impression.

Question: What are you passionate about? What could you do to share it more with those around you?

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Leadership

#homesofvictory

  Become the kind of leader that people would follow voluntarily; even if you had no title or position.

Brian Tracy
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Leadership

Leadership trait: Integrity

I cannot and will not cut my conscience to fit this year’s fashions. 

 Lillian Hellman

Being honest and having strong moral principles is what integrity is all about. Having this leadership trait means you are undivided and confident in your dealings and  decisions. Nothing sways you. This trait when applied to the home, will bring a lasting memory for your children and other half, about how over time your integrity goes before you and that is how you will be known. Having integrity is not always easy and often hard decisions need to be made. Stick to your guns and keep your integrity. It will hold you in good stead over the long term. You will never regret having integrity.

Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.

Oprah Winfrey
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Leadership

consistent & persistent

To be able to lead our family and especially our children there needs to be some grounding and basis for what we do. We cannot choose to do it one day and not the next. We are being watched by our children every day – on our good days and bad days and every day in between.

A few years ago we traveled with extended family to Malaysia. I remember being in a crowded food court with my two of my children and my mother in law. One child was having an epic meltdown, and really wasn’t coping with the noise, smell and crowds. I looked at her with questioning eyes, as I didn’t know what to do. She burst out laughing, saying the melt down she was witnessing was exactly how my husband would melt down 30 years ago… . She suddenly became serious and just said,

Be consistent and persistent

Rebekah

I felt like I was on the receiving end of an old Chinese proverb. It really struck a chord with me.

Her words have resounded in my ears every time, I don’t know what to do, every time my children have a meltdown, every time I want to stay in bed and pretend it’s still night time. I love these words as they are simple yet so true. Another way to put it is, just turn up. Be available for your family – I’m not saying literally be available 24/7 – balance is vital, but be consistent in your expectations and behaviour, be persistent in your responses and attitude and reap the benefits.

Even now, years after having those pearls of wisdom dropped in my heart, I do struggle at times to be persistent in discipline and consistent in my moods, but you know what, we are all a work in progress doing the best we can.

How do the words consistent and persistent resonate with you?

How could you show your family more consistency?

Is there a way you could be more persistent in certain areas of your family life?

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Leadership

Leadership trait: Courage

Courage doesn’t always roar. Sometimes courage is the quiet voice at the end of the day saying ‘I will try again tomorrow’.

Mary Anne Radmacher

Courage is not always about gritting your teeth and digging your heels in. Courage is not always about making a song and dance about bravery. All courage need to be at times, is just turning up. Just trying again tomorrow. Just making a decision to give it another crack.

Courage means to have the:

ability to do something that frightens one; bravery and / or strength in the face of pain or grief.

Dictionary.com

Courageous leaders are the ones, who stand in the face of adversity, and keep believing in their dream, believing in their goals, believing in their team. Courageous leaders are the ones who turn up each day for their team, not knowing what the day will bring.

Courageous parents are the ones, who get out of bed every day, are the ones who do everyday with their kids however the everyday may look.  Courage is exciting, courage is brave and courage is contagious.

You may not feel courageous when your kid drags you out of bed before sunrise, you may not feel courageous when you’re cranky running late for work, you may not feel courageous when you face the washing and household tasks, but know that you have the strength in you, the bravery in you, to face your day, to face your family – no matter the circumstances.

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Leadership

Will of Steel

I am no bird; and no net ensnares me: I am a free human being with an independent will.

Charlotte Bronte, Jane Eyre

I hear the strain in your voice, when you try to get your point across. I see the furrow of your brow, when the response is a blank stare. I hear your heart break, when they seem to purposely choose hurtful words, when they do the opposite of what you asked, just because they can, not because they should. I see your silent tears when they think it’s bravery but you think it’s stupidity. I hear your hearts voice saying, ‘ if only they knew’, I hear the thumping of your heart grow quicker each time they stomp down the hallway ready to tell you their opinion. I see the tiredness and I hear the exasperation, I see the walking away – so you don’t say out loud what you think.

Mumma bear, I hear the laugh in your heart, when incredible things come flowing from their mouth, the same mouth that was throwing poison darts at you only moments ago. I hear the joy, when there is no fight getting into the car, I see the silent – ‘that’s my girl’ spark in your eyes when they take matters into their own hands. I hear the kind words you speak into their hearts when the time is right, I see you snuggle in tight when the day is done. I hear you, ask without fail – how was your day – knowing the answer will be negative. I see you turn up all day, every day because she is yours.

We may never know what thoughts travel through their minds, we may indeed never know the strength of our own strong wills. What we do know is, determination is a mighty skill to have, being able to negotiate and stand your ground – is only for the brave. Being true to yourself, is rare in this world. Speak life into their hearts, and tell them they’re amazing – even when you want them to change and be compliant… we’ve all been there.

I’ve come to learn to spread the boundaries wide, give them the tools to make good decisions, based on the principles you teach them. Hold them as close as you can – they still need you, even if their behaviour says otherwise. Swallow your pride and be the one to always take the first steps to peace. Always, always, always speak life into their hearts. Use as many conversations as you can, at the right time to teach and mentor, to lead and guide them. Our babies may have more determination than their own body weight, they may have better negotiation skills, they may have more grit and more courage than we have ever witnessed, but they are ours and we get to be the only one in the world they call mum.  

So Mumma bear this is for you – I see you and I hear you. Though like Charlotte Bronte said, I am a free human being with an independent will – we need to make sure our strong willed kids are wrapped in our love almost without knowing it, wrapped in kindness and protection. They need to know we are always available and will always take the first steps to peace. Likewise, recharge yourself, take time out to take a deep breath. Think of all the billions of people in the world, who is it that you get to call daughter or son. Isn’t it an amazing thought.

Dream of who they will be one day… the achievements their strong will, will allow them to achieve. The challenges they will stroll through, the innovation they will delight in creating. The list of amazing possibilities goes on.

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Leadership

Blind Spot

A Blind Spot is the difference between intent and impact as a leader, parent,  family member. We all have them. Some are more aware that they exist than others.  

Being open to knowing what our potential blind spots are – will lead to a fuller, richer and more diverse life.

Being closed to our blind spots is like a bulldozer without direction – the impact will the their – it certainly will be there…. but what trail of offense are you leaving behind? When intent and impact are combined, that’s when true positive change occurs.  That’s when new roads are formed. That’s when eyes and hearts are opened to change and a fuller, richer life for everyone in your world.

Take a moment to think about things you may not know about yourself. How others perceive you – due to your behaviour. Do they perceive correctly, or is your well intentioned behaviour having a different kind of impact.

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Leadership

adjust the sails

The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.

William Arthur Ward

How many times in your everyday have you had to adjust the sails? I find myself constantly juggling the pessimistic and optimistic thoughts in my mind, then finally realising I just need to adjust the sails. I’m a work in progress… aren’t we all.

In the workplace, I feel that I lead with confidence and humility… at home, I feel like my brain falls out of my body somewhere between work and home and I just have a totally different leadership style. By applying this leadership principle of adjusting the sails, to our families it would help us all navigate life just that little bit better. If I stopped complaining about who didn’t do what, and focus on going forward, dealing with it, with a smile, I am sure my home would feel like a different place, I would feel like a different person. Hands up, who has to ask their kids more than once to put shoes on or pack homework, or even pick up a dirty tissue off the floor. Hands up who complains? Hands up who adjusts the sails? It is easier to complain than adjust the sails, but how much better would it be if we were more conscious of adjusting the sails rather than complaining or hoping for change without action.

The way we lead in our home is so important. The best way to lead, is by example.  Your children will do what they see and hear. I know for myself when my kids say something the way I say it, I know they have picked it up from me – their leader. I try not to complain and I try to adjust the sails, and no one is asking me or you to be perfect, but I think it is also a gentle reminder to lead by example and take that responsibility seriously. We tell our children all the time, there is always a solution, we just need to find it.

There is always a solution, we just need to find it.

Homes of Victory

Now, after months of saying this to them, they say it to themselves and each other. It makes me smile, as they copy us, they are building resilience with and without us and are being positive about the situation they are finding difficult. We hope we can always speak into their lives and have them copy the good , quotable things we say and not the things we say out of pessimism. By the way, we will always be adjusting the sails in life and in our families, but that also means; we are a work in progress getting better and better.

How do your words lead in your home? How do you lead by example? Think about how you can adjust the sails more in your home.

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Leadership

a juggle or awesome logistics?

One thing that makes me a little cross are the words…how do you juggle work and kids – as a matter of fact any questioning along these lines… really makes me wonder why do ‘people’ think it’s a juggle. It always seems to be in a negative context with a sigh involved. I don’t know about you but I hear the word juggle and think of the circus, I think of a ball trick that is perfected over time to a point where the juggler may not even need to think about how to juggle, they just do. 

The meaning of juggle is: to continuously toss into the air and catch (a number of objects) so as to keep at least one in the air while handling the others. 

When I add myself to this scene – as the juggler – I start to chuckle. Usually I pick up any ball game easily but when it comes to juggling, no matter how many times I’ve literally tried to learn, I simply cannot conquer it. Now add children, career, family, friends etc.. into the equation and if each of these represented a ball I needed to juggle, they would all end up dropped one after the other. With all of that said, I believe I do a damn fine job of making sure my kids are loved beyond measure, where they need to be even if it’s at two places at once, friends are cared for, family is a priority and my career is given enough focus… I call it awesome logistics. Any mumma bear will tell you on any given day how many quick decisions with the potential ripple effects considered are made. 

So no I don’t agree that it’s a juggle, I chose to have kids. I chose to pursue my career and I choose everyday to make it work for everyone in my home. I may not be perfect, life may not be perfect but I give it a good crack. I also know that if I ever wanted a job in logistics I’d have some great experiences to share and skills to draw on. 

What are your thoughts on this? Does the term juggle come across as a positive or negative to you? 

In all the hustle and bustle of life do you feel like you juggle, or have awesome logistics skills? 

Take some time to ponder this. Write down the positive experiences you’ve had, making life work for your family.  We hope this makes you realise how amazing you are! 

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Leadership

Shaping leaders: Shimon Peres

I am a self-confessed people watcher. To the point when I’m out for dinner or with friends I like to sit where I can see the most action. I have been known to stop sentences abruptly, while watching someone walk past, fascinated by them. I have even been caught by my husband not paying attention to a conversation, as I am too busy wondering about the life of the person running past. To that end, I love history and learning from historical figures and making observations about the learnings or not of the past.

At times, I feel as a society we are not the best at learning and implementing positive change, from the learnings of the past, but alas we should try to.

Lately I have been engrossed in the autobiography of Shimon Peres, No room for small dreams,. He is a historical leader and important figure in the creation of Israel as the state we now know to be. While I purposely do not take political sides as I do not know enough to do so, for me it is fascinating to read about how his life was shaped and how that in turn it shaped his leadership style. I have pulled out many sections of this book and have learnt so much from such an experienced leader. Here is what I have learnt so far…

  • Trust is a key to leading. (and people are like sheep…. Just saying…)

I was assigned a job that was my first true experience as a leader – not of men but sheep. Yet there were striking similarities: a shepherd for example may have authority over his flock, but that alone does not mean he can control it. … we had to find a common language, a common understanding… I had to know their fears as if they were my own, so I could understand where they could not be led- or at least when I’d have to move with more deliberateness. I had to be both empathetic and insistent in stating my intentions – a figure they would follow, even reluctantly, if only out of trust.

Shimon Peres
  • The value robust discussions.

When he ( referring to another leader at the time) had been most frustrated, most intent on walking away, he remained open to the argument made by two young men, with a mere fraction of experience and wisdom. He had nearly given up on the larger debate, but he had not given up on his belief in debate.

Shimon Peres
  • Listening breaks down barriers.

Listening is not just a key element of good leadership, it is the key, the means to unlock doors that have been slammed shut by bitter dispute and resignation.

Shimon Peres
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Leadership

Why


I have a love-hate relationship with the word Why. That stage in the life of a toddler when all they do is ask why. It makes me smile at their curiosity and the wonder. At the moment in my house, our youngest is asking, ‘Does a shark have a heart?’… ‘Why?’… ‘Does a Lion have a heart?’… ‘Why?’… On it goes… I do try to explain why, but the logic and reasoning hasn’t sunk in yet. I love the curiosity.


In taking the question of why from a toddlers perspective, into the world of an adult, it can be used as a great problem solving tool. The 5 whys technique was created in the 1930’s by Sakichi Toyoda, a Japanese industrialist, inventor, and founder of Toyota Industries. Asking why as a problem solving technique became popular globally in the 1970s, and Toyota still uses it to solve problems today.

In a nut shell, you simply ask why five times. At the end of the five whys you will likely find a solution or the root cause of an issue that can then be addressed. This technique can be used to solve a known problem, an unexpected issue arising or simply a way to figure out how to do something better. So how does it work. Here are some examples:

For example:
I want to run my own business
Why: I want to be in control of my time
Why: I can have more flexibility during the work day
Why: I can work from home if I want to
Why: I can be available for my children
Why: So I can continue to provide but also have time with my children.
The last answer here becomes the root cause of motivation.

Another example:
We were running late for school and work again
Why: We slept in
Why: The alarm didn’t go off
Why: Mum forgot to set it
Why: Mum fell asleep in Miss 3’s bed
Why: Miss 3 wouldn’t go to sleep
This then becomes the root cause of the issue. Using the identified issue we can then look at ways to prevent this. Options may include – set a recurring alarm. Set different bedtime rules or routines etc..

By identifying the root cause of the problem, or the root .cause of your motivation whether positive or not, it becomes easier to identify and work around. This tool may be useful for you as a family. I use it to get to the bottom of the latest round of arguments. I use it to get to the point when my kids can’t find the words to say, it encourages them to focus and think about one thing at a time. You or the kids may not get the answers they hoped for, but the real motivations and emotions get discovered during this process. At times when I keep asking why, my kids get really frustrated. I encourage them to take their time, sometimes they come back to me hours later.. it’s giving them time and space to answer the simple question of why. I love using this tool at home and in the workplace, mostly because it uses one word, and secondly because it cuts through the layers and gets to the point – almost always.


Why not try it!

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Leadership

look for the good

I love Audrey Hepburn. When I get asked, if you could invite anyone over for dinner dead or alive, she is always at the top of my list. Her life intrigues me, her beauty inside and out is incredible, for me she is inspiring. I also love this quote of hers. It’s not only inspiring but challenging.

For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone.

Audrey Hepburn

I am challenged, to make sure I have beautiful eyes, to have beautiful lips and to walk with poise. It challenges me, when my child stops to look at an ant on the footpath – do I see how late we are, or do I see the wonder in their eyes? Do I respond to my emotionally charged tween with kindness when all she is doing is spitting out words filled with misguided anger? Do I see the good in people I pass in the street?  Do I see the good in those I interact with at work? Those who pack my groceries? Those who forget to smile when the serve me because they’ve had a bad day.

The challenge for our day and every day is to lead by example and see the good in others and speak words of kindness. The kindness we speak may be the only kindness that person has had all day, week or month.

Once, when I was serving a boy who was around 12 years old at a public library, I helped him with what he wanted and he said thanks. I responded with “no worries sweetheart”. He froze and looked at me. I realised what I said and thought it may have come across inappropriately. All he could say was, “ No one has ever called me that before”. He walked away wiping his eyes. So many emotions pulsed through me in that moment, but I realised that my eyes saw the good in him and words of kindness are powerful. Likewise, when we choose kindness, we don’t go about finding fault in those around us, like so many do in our world. It becomes a habit to point out the positives and build up those around us. Oh! there is so much potential in our world, if all we did was say kind thoughtful words, rather than the first thing that pops into our heads.

How many people do you come across in a day, who may be lonely, sad, hurt, bitter… the list could go on. What kind words could you drop into their life? Will you make an effort to see the good in them, it won’t take much? There is always something good inside of everyone – at times we may just need to look harder to find it.