Tag: listening

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Building community Victory

Together is the answer

Loneliness is something we often think of as – out there. We know that loneliness exists – but in truth it happens everywhere. We can’t see it and we don’t know it until we are told about it. Loneliness never looks the same for any one and never discriminates. The thing is loneliness has always existed but now in 2021 it has become a pandemic in its own right – a killer of sorts (as suicide rates are skyrocketing) a destroyer of confidence, like a broken wire in the capacity to connect. I am not trying to dwell on the negative but give a foundation to both a challenge and new perspective. A new perspective that perhaps we all need.

To put loneliness into context… Britain has a minister for loneliness, Japan has also just nominated one… loneliness is not just something that we feel alone in our homes. The world around us, is experiencing loneliness of pandemic proportions that national governments, are making it a parliamentary priority. I am not sure I can list too many other social issues (not crime related) that have this level of priority.
 
As much as I hate this, it is so clear, that loneliness is all around us – magnified by COVID and the ramifications of lockdowns, job losses, family separated by halted travel and the list continues. The perspective I want to encourage is that of looking outwards, not focusing on the negative that may be impacting us, but how we can be the answer to those around us. I frame the perspective with the words – TOGETHER is my answer to loneliness. Together meaning if we all – as individuals make a choice to change our perspective and to step just a little out of our comfort zone, the difference with can make is enormous.
 
If we ALL look out for the ones when we go through our day – the ones, who may be carrying loneliness, the ones who may be carrying isolation, grief, loss the list goes on. If we challenge ourselves to speak to someone, we’ve never met, if we show an interest in others – this challenge will be met – slowly, steadily, and positively. The more we notice the ones, the more those around us will take note and be encouraged to be part of the answer. If we all begin to notice those in our lives during the week, those that may need a word of encouragement, a listening ear, someone to acknowledge them – be mindful and take the time to just do it – take the time to chat, take the time to be kind, take the time to notice. Be the one, who makes a difference in some ones day.

You will be surprised and so encouraged by the outcome of your kindness and thoughtfulness. What will you plan to do today to perhaps -lend a listening ear, be the one to acknowledge some one, to give an encouraging word…

Categories
Victory

Who is the loudest?

This week has been one of opportunity and disappointment. Highs and lows all rolled into one. Both the opportunity and disappointment have been caused by the opinion and decision of others. We also received valuable unwarranted encouragement while also struggling to comprehend the knock back of a well-rounded argument for an amazing collaboration opportunity. It is something we have no control over. In the middle of a download about why the we felt disappointed, we started talking about the positives of the situation, how we were building resilience and that the encouragement came at the perfect time.

To put the brakes on the disappointment, we had an interesting conversation about making a choice about who and what we were going to listen to and to allow the disappointing moment wash over us as we continued on with our work. We decided in the moment to listen and remember the words of the encouragers rather than the naysayers. We would use the disappointment to form our determination for future opportunities. The choice we made lead for a brighter end of the week and lessons learnt.

The question I have for you in your situation is.. In your moment of opportunity or disappointment, do you choose which voice you listen to, or do you listen to them all? Chances are if you do,

The negative voices in your life will speak the loudest and linger the longest in your thoughts. Don’t listen to them.

Do you listen to the encourager, the naysayer, the ‘you can do it’ voice or the ‘don’t even try’ voice?  Only you get to choose which words stick and which ones you need to let slide off. Likewise, in your life whether at home or work, are you the encourager or the naysayer? Do you see opportunity or feel threatened by great ideas? Are you someone who enables another to thrive, or do you like to do all the thriving?

In life everything comes down to the choices we make and when. Make choices today the contribute to building others up, that encourage others while seeking to find the best solutions. Wouldn’t it be a better world if we all encouraged one another, gave constructive feedback, and had the capacity to see what others see in terms of their dreams and visions. 

Side note – May Homes of Victory be a positive voice in your life, may you see the passion and encouragement behind each post. Live each day making choices that lead towards victory in this season.

Categories
Victory

Tetris = next level resource allocation.

Working with resource allocation can be tricky, firstly working out the needs and wants, navigating the decision making process, communicating the final decisions and getting the team leaders on board to then be able to run with what they have.

During this season, creativity is entering into the most rigid of processes and encouraging ‘do more with less’ outcomes because of necessity. I have been pleasantly surprised by the significant changes, this season has almost forced upon workplaces and staff for that matter. Even though I have been personally impacted by reduced resourcing I am none the less impressed by the changes outworking during this season. The collaboration out of necessity, the shifting of mindsets,the ebbs and flows of decision making and project delivery methods. It is incredible to be apart of and also witness in the businesses around my city and the world.

In applying these creative methods to our home lives, it may be out of necessity due to reduced finances, or drastic changes in routine, it is interesting to note that out capacity seems to have adjusted and our mindsets have flexed also.

When allocating resources to projects and business as usual tasks I often visualise the game of Tetris. How should the resources fit to have the best outcomes. I must admit to needing some brain breaks lately to order my thoughts and have found myself playing Tetris. Somehow, while lining up the blocks, I am able to creatively work out the solution to the real life resourcing issue at hand. No longer, is it a game I played as a kid, competing to get the highest score, but now its gone to a whole new level of helping me work through resources allocation dilemmas.

What ways has this season forced you to be more creative?

Aside from the negative impacts of this season, what are some positive changes that have occurred?

Categories
Victory

Ten Words

Due to changes in my workplace I’m back working in front line customer service. I must say at many times over the past few months I’ve been on the receiving end of people’s complaints, anger, frustration and stress. Being in the firing line really doesn’t bother me… but today was different.

An elderly man asked to speak to someone I charge. As I approached him and said hello, he smiled and said, these ten words:

I don’t like to complain but I love a debate.

anon customer

I couldn’t help but smile. We had the best conversation and the issue was resolved – peacefully and swiftly.

What captured my attention was not only his perspective but his behavior. I would call it honorable. He was respectful and listened to my responses. The reason I mention listened, is because I find a lot of people like to complain, but not many like to listen to the response.

This customer who by the way turned out to be 89, showed me that maybe just maybe if we all behaved in a respectful and honorable manner more issues would be resolved peacefully. There would be less stress, less anxiety around conflict resolution. There would be more kindness and understanding – more listening and less speaking.

I know I’m going to take his 10 words into my everyday and use this perspective in my home life and workplace. What a better world we would have, it we all took his advice and approached life with an open mind, ready for a debate rather than a complaint.

Categories
Leadership

Shaping leaders: Shimon Peres

I am a self-confessed people watcher. To the point when I’m out for dinner or with friends I like to sit where I can see the most action. I have been known to stop sentences abruptly, while watching someone walk past, fascinated by them. I have even been caught by my husband not paying attention to a conversation, as I am too busy wondering about the life of the person running past. To that end, I love history and learning from historical figures and making observations about the learnings or not of the past.

At times, I feel as a society we are not the best at learning and implementing positive change, from the learnings of the past, but alas we should try to.

Lately I have been engrossed in the autobiography of Shimon Peres, No room for small dreams,. He is a historical leader and important figure in the creation of Israel as the state we now know to be. While I purposely do not take political sides as I do not know enough to do so, for me it is fascinating to read about how his life was shaped and how that in turn it shaped his leadership style. I have pulled out many sections of this book and have learnt so much from such an experienced leader. Here is what I have learnt so far…

  • Trust is a key to leading. (and people are like sheep…. Just saying…)

I was assigned a job that was my first true experience as a leader – not of men but sheep. Yet there were striking similarities: a shepherd for example may have authority over his flock, but that alone does not mean he can control it. … we had to find a common language, a common understanding… I had to know their fears as if they were my own, so I could understand where they could not be led- or at least when I’d have to move with more deliberateness. I had to be both empathetic and insistent in stating my intentions – a figure they would follow, even reluctantly, if only out of trust.

Shimon Peres
  • The value robust discussions.

When he ( referring to another leader at the time) had been most frustrated, most intent on walking away, he remained open to the argument made by two young men, with a mere fraction of experience and wisdom. He had nearly given up on the larger debate, but he had not given up on his belief in debate.

Shimon Peres
  • Listening breaks down barriers.

Listening is not just a key element of good leadership, it is the key, the means to unlock doors that have been slammed shut by bitter dispute and resignation.

Shimon Peres