Categories
Leadership

influence and persuasion

As a parent I know my persuasion skills have hit a new level. I feel I am now fully qualified to get what I want, when I want… most of the time without a tantrum from the kid involved. I do think it comes down to practice and by the time I reached the third kid, they know the look in my eye, when I just need to get my own way this time for whatever reason… any one agree? 

I do wonder but, what my influencing skills are like and will I ever really know my reach?  

In a nutshell, there is are subtle differences between the two words: 

  • Influence means  the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself.
  • Persuasion means the action or process of persuading someone or of being persuaded to do or believe something.

​When we influence our family it may come down to our mood and how we say things – who has had a child repeat a word the same way you say it? In my home at the moment, my youngest says ‘ seriously’. I know she gets it from me, and she does a good job mimicking me. It may come down to the type of words we choose to use – encouraging or not, how we speak about other people, do we gossip?, do we uplift? The list goes on. Everything we do and say as a parent has influence. 

In the workplace, I love to talk to staff about their sphere of influence. What they do and don’t have influence over – how this impacts their work and them as a person. It is really uplifting when you understand, your sphere of influence and how you can impact others for good. I’ve seen staff flourish tenfold when they get it – really get it. They may not be in positions of leadership, but they certainly lead in their sphere of influence. It’s amazing to watch whole teams transform, when individual staff realise their sphere of influence and focus on what they can do rather than what they can’t.

At times, I just love to watch my kids interact with other kids and other adults. I watch to see how the behave when they think I’m not there. The smiles and pride comes when I see them do the things I’ve taught them and come to expect of them. Like my daughter holding the door open for another family at ballet, my son collecting the cones at the end of footy training without being asked, my daughter reaching out to a sick friend in an email to see how she is, those kinds of behaviours make me feel like I’ve done something right in terms of influence.  

On the flipside, I have seen behaviours in my kids, where I cringe and think, oh no…, I need to remember to behave better myself next time. Like when I get a bit cranky on the roads and call someone an idiot… or when I’ve yelled because I think no one is listening, they yell at me when they think I’m not listening. Influence works both ways, it does not differentiate between good and bad… 

Influence like words, is powerful, more powerful than we give it credit for. Unlike words where we can choose to say nothing, influence never switches off. Even our silence is a type of influence.  Luckily, we have a choice to make about how we influence – in a positive or negative way. No one is ever going to be perfect, but we can try little by little to bring a positive spin to our sphere of influence.

 I have worked extensively in customer service roles and I can still remember some customers who walk into a space and light up the room without saying a word. This is influence of the best kind. It uplifts and it brings joy. It also shows the power of influence in all its glory. 

The next generation we are raising needs us, their family to influence them in a positive way. We need to be the loudest and most positive voice in the hustle and bustle of growing up.  Too much of the world relies on the negative to fuel sources of conversation, to fuel the need to feel loved, the need to feel better about themselves. The children we are raising, already have influence and as they get older, the reach of their influence will expand.

Peggy O’Mara states that:

The way we talk to our children, becomes their inner voice.

Peggy O’Mara

Stay tuned for the second part of this post tomorrow. We have more to share on this topic.

What words are soaking into your kids hearts as you raise them? What words will then rise up within them when they face the trials in life? What influence will spill out of them as their sphere of influence grows? I know I want my kids, to hear the words in their heart saying to them, ‘ I am loved”, “ I am good enough”, “ I can do this”, “ I am stronger than I think I am”,“ I am safe”, “ I am cared for”, “ I can tell Mum…”, “ I can tell Dad…” the list goes on. I may not always be there but I know my words will be carried in their heart. They will hear what I have said to them, ring true when the need arises.

For years, I saw the strength of my influence over my children, as a great responsibility and it is, but it was burdensome. Deep down I am a perfectionist and I wanted more than anything to be the best type of influence I could be. The burden became so great, that I probably, no definitely let my influence slip into the negative because I was so hard on myself. After realising this quote, and some soul searching of the most emotional kind, I came to realise it is not a burden but a rather a privilege and like all things parenting I am never going to be perfect and get it right 100% of the time. 

In the end, we may not know how much influence we have, but what we will know is that we made the effort to influence for good. I’ll leave you with this thought:

Leadership is influence 

John C. Maxwell

Take time to reflect on the influence you have? 

Do you see it as a responsibility or burden?

Think of times you’ve seen your kids behave in a way where you know it was your influence shining through? How does it make you feel? 

Categories
Victory

carve out time

It has been interesting how in the returning to some what normal, the busy has crept back into our lives – almost without us realising. One thing we have noticed in our home especially is that lack of time we as parents put aside for each other. Time to chat, time to hang out, time to relax. Time to invest into our relationship.

This was highlighted to us, in a conversation had with a health professional. We were talking about camping and she mentioned how she loved to go with her teenage kids. She kept mentioning ” we” so innocently, we asked who “we” is. The look of dispair came across her face, and she said, my husband and I are only just ‘ we’ at the moment. I work 12 hour days and we never get to see each other. We are trying to find time together but it is near impossible. She continued that they are committed to trying to make their marriage work, and not let growing apart be the reason they are no longer together.

How many of us, inch into that zone without realising, work, life, everything else seems to be ‘ important’ but we miss the real ‘importance’ of continually building relationships with those we live with, with those we love to do life with, those we have committed till death do us part.

Today’s encouragement is this: carve out some time to invest into those you do life with. It may be a 10 minute coffee, it may be a family game, it may be booking a date night – be proactive today and do something to show your committment to family, committment to marriage, committment to what is really important.

Categories
Blue Print

blueprint strategy 2

Goals

Once you have your finalised family values statement, the real heavy lift work begins. Now, is the time to start thinking about and writing goals that correlate to the sets of values created in blueprint foundations.

The categories looked at in blueprint foundations were:

* family values

*home environment

*business / career

* children

* finances

* future dreams

The family values list links to the family values statement or mission statement., as created in the activity in the strategy post. Later on, the future dreams list will be used to create a vision statement for the years ahead.

 The lists of values for each of these categories home environment, business, children and finances will be used to develop goals that feed into the family 1- 3 year operational plan. .

Activity: Write 1 – 3 goals for each category.

How to write a goal

There are many ways to write goals and no one way to achieve them. If you are unfamiliar with writing goals, need a helping hand, here are a few different ways to set goal

SMART goals

SMART goals are based on actions that form the acronym: Is the goal Specific, Measurable, Attainable, Relevant, and Time-Bound?

In our family we use SMART goals for more strategic type goals, we sit and write out SMART goals in great detail as these generally take longer to achieve.

An example of a SMART goal is:

We are going to save $X to go on a holiday in September. To do this we will save $X per week.

S: The who, what, when is listed. The where is not listed in this goal.

M: The goal of a holiday, and the amount to save is listed clearly.

A: The dollar amount is listed

R: This goal links to our family strategic goals – add in the category it is relevant to.

T: The goal is time bound as the end date is September

WOOP goals

Another form of goal writing, that is great when the whole family is included is WOOP. I have recently come across this method of goal writing. It is great as it can be parent led and has space for child input and ownership. This type of goal writing is great for ‘ team’ type goals that are not necessarily directional strategically but functional for family life. It may be about eating healthier food options, volunteering together, working on a family project – that kind of activity. WOOP stands for Wish, Outcome, Obstacle, Plan. It encourages the big picture dreams and then by looking at outcomes and obstacles – the specifics of the goal can be nutted out. The final step – the plan is the grand scheme of how to achieve the goal. It is also the time to take the obstacles listed and write against each one an ‘ if then’ plan to overcome the obstacles. 

An example of a WOOP goal is:

W: We wish as a family we could hike for six kilometres (without the children whinging)- and enjoy it.

O: Increased fitness, ability to go on more hikes and find interesting places.

O: The youngest can’t walk that far, she decides not to…

P: Start building up fitness with shorter walks. Find ways to encourage the youngest to increase her stamina.

List:

The final example of setting a goal that I find really works for me in the busy of life is this list format of goal setting. I tend to use this for more base line goals and use this list as a reminder. I keep the monthly list on the inside of my pantry as that is where I see it the most. It’s a great reminder of what I set out to do each month, as the days fly by. 

Here is an example of one of my lists:

This month __________________ I will

  • Start/ Stop: organising birthday presents //
  • Learn: How to cook ravioli from scratch
  • Read:  “and the mountains echoed” by Khaled Hosseini.
  • Visit:  Grandparents
  • Organise:  the linen cupboard and garage storage
  • Improve:  print photos for lounge room wall – update photos

Overall, it’s not about the method you use to write your goal, it’s the fact that you’ve set some goals that you believe are achievable for your family.

Categories
Victory

#homesofvictory

Sometimes when you’re in a dark place you think you’ve been buried, but you’ve actually been planted.

Christine Caine co-founder of A21

Categories
Blue Print

obstacle course summary

Congratulations, you made it through the second part of creating a family blueprint. We hope you enjoyed the conversations and spending time doing so with the one you do life with. Did you find it interesting to learn about personality types, and figure out what the needs of your family are? How did you go putting your crisis management and stress management plan together?

What area did you find the most beneficial?

We would love to hear your feedback.

We found the who we are? section to be the most eye-opening. Even now, a few years after we decided to learn more about who we are, we are still learning more about each other’s personality. We have found ourselves talking often about this topic how our personality types clash and how they work together. We have been identifying more of our strengths and weaknesses – in order to learn how to compromise just a little more, in order to be more considerate and aware of each other. We must say, so far so good. We feel that we have grown closer together and have more knowledge and understanding of each other.

How do you feel since you’ve worked together on your obstacle course responses?

Did you use any of these conversation lead to big changes in your family?

Categories
Victory

#homesofvictory

It always seems impossible until it is done

Nelson Mandela
Categories
Victory

#homesofvictory

Those who follow the crowd usually get lost in it.

Rick Warren, author of The Purpose Driven Life: What on Earth Am I Here for?
Categories
Victory

Learning to lead using freedom

We’ve just had a week away camping at the beach. We feel incredibly blessed as where we live Covid restrictions have lifted to the point where we could do this, as it is our absolute favourite thing to do.

Every time we camp on the drive home we chat about what improvement we could make to the set up and experience. Bit by bit we add to our camping gear to make camping that little bit more organised, enjoyable and easier.

The addition to this trip was a set of walkie talkies… our kids don’t have phones ( they’re 10,8 and 4) and our camping trips are screen free as much as possible. We take bikes and scooters and love to give our kids freedom to ride, play and meet other kids so these walkie talkies were perfect. They allowed them freedom with boundaries. We could relax knowing we could contact them.

Reflecting on this camping trip we realized our kids had learnt some valuable lessons by being given freedom. All of which contribute to their developing leadership skills.

  • Confidence: They could choose where they went knowing we could still keep them safe and were available if they needed us. The walkie talkies gave them the confidence to be apart and meet up again as they chose.
  • Communication: This section was three fold. 1) The kids were able to communicate with us, when they wanted , and thought through the process before contacting us. 2) They communicated with each other clearly and decisively – as they were having too much fun to spend too long talking. 3) Having a communication tool on hand made them feel safe – while having the freedom to explore together or alone. The fun part was the kids allocated every one a bird name as our ‘ code name’ for the walkie talkies. It added humour and fun to the conversations.
  • Decision making – they knew the boundaries of where we stayed and knew to stay within them. They did explore further – but communicated that to us first. We showed trust in their decisions and they in turn displayed communication and trust.

Without even knowing it, they spent the week learning a different dimension to their current leadership skills. The freedom we gave them – along with the trust, gave them the confidence to do what they wanted to and explore.

Likewise in the workplace- we too can give freedom to our staff – possibly not with walkie talkies on a camping trip, but freedom within their role – as we observe mentor – freedom for some – opens up so many possibilities and will get the creative thoughts flowing.

What ways can you build freedom into your family life?

What ways can you build freedome into your staff?

Categories
Victory

Under the microscope: Resilience

Resilience is the talk of the town here at HOV this week. Considering the year we have had – personally, as a community, as a nation and globally, I am sure we can all relate to the quest for finding resilience and remaining resilient through prolonged seasons of stress, overwhelming situations and isolation. Resilience is not putting happy pants on and doing a dance then being ready to face the day with a plastered smile on your face, resilience is so much more than that. Resilience at times can be treated with contempt, as we wonder what next, in our stressful situations. Resilience, however, will offer us a look into the positive, could-be’s and may-be’s that negativity does not allow for. Resilience, in its finest form, is like wearing armour with our feet firmly planted, ready to do battle with the season we’re in.

We all have varying levels of resilience, at times we may feel we have bucket loads, other times, we wonder where we can find more… So, let’s take a closer look at resilience, and why it is necessary, important, and critical to our home life, workplace and community. 

Resilience is defined as:

1.    The power or ability to return to the original form, position, etc., after being bent, compressed, or stretched, elasticity.

2.    Ability to recover readily from illness, depression, adversity, or the like, buoyancy.

In your home, resilience is vital for several reasons as it enables us to develop ways to protect against experiences that could be overwhelming. Resilience helps us maintain balance in our lives during stressful periods and protects us to a degree from developing mental health difficulties and issues.

In the workplace, resilience is a key strategy to enable us to tackle stress, competitive job markets, workplace conflicts and address challenges and change. Learning to be resilient in the workplace is so important as we often identify work as the number one stressor in our lives.

In community, resilience becomes all about the recovery from adversity and how individuals / families contribute to that.In Australia over the past few years we’ve had our share of devastating fires and floods along with the rest of the world weathering coronavirus– it has been a mix of grief at the loss and devastation but also a joy to see how the communities affected rally together and inspire the recovery efforts.

So, how do we go about building resilience, staying resilient and teaching those around us how to be resilient? To answer this question, we need to look at the types of resilience and where our strengths and weaknesses lie. Once an awareness of our current capacity of resilience, we can then build on this foundation.

We all experience ebbs and flows of resilience pending the circumstances around us and its severity – we are a work in progress on this too. The idea behind building resilience and staying resilient is reducing the difference between the ebbs and flows.

Start to think about what impacts on your resilience? This will become a key factor when increasing your resilience and staying resilient through the long haul.

I know when my kids were little, lack of sleep played a huge role in how resilient I felt. I remember one night, making a sandwich for my eldest, my husband innocently asked what I was doing, and I burst into tears…. Not very resilient hey – the reality was I was living on four hours of sleep a night and his lovely well intended question pushed me to tears… it’s funny now, but when I look back, all I wanted was the strength to get through each day. Have you been there? Are you living this now?

Here at HOV we are not experts in this field, nor claim to be, what we are interested in doing is giving you some pointers to get you started and support and encourage you on the adventure of building resilience. 

Before we get into the how to build resilience, it is important to note that there are four different types of resilience we can build:

  1. Physical
  2. Mental
  3. Emotional and;
  4. Social

All four areas in our lives require some level of resilience, as we face major life problems, situational problems, daily problems and what we like to call micro stresses. The little annoyances that build up, or the ones we see when we are in a negative head-space.

Think for a moment and rate your level of resilience for each area?  Use a scale of 1 – 10. Where do you feel your strength areas? Where are your weaker areas?

If you are doing this with someone you are close to and feel comfortable – rate each other and talk about your answers. This is about growing and supporting each other.

Keep an eye out for the next post of under the microscope: resilience – in reality. In this post we will be looking at practical ways to increase your resilience and how to stay resilient.

Categories
Blue Print communication

communication plan 1

A family communication plan is not something that is black and white and formally written out and used to gauge performance. Rather, it is informal and flexible, it has ground rules and clear expectations.

Let’s look at how we are going to lay the groundwork for a family communication plan. First up, work through the next six points together. It will get you thinking about what is working and what is not. Write down your answers in your notebook, to keep a record of the beginnings of your plan.

  1. Assess together how your communication is generally going?
  2. What are some of the things that annoy you the most about your current level of communication? 
  3.  What are some ways you could improve your level of communication?
  4. Write down some changes you are going to make in your home to communicate better? Be it with each other or your kids as well.
  5. What simple tools could you use to make life hum along just that little bit better?
  6. What communication expectations do you have?

As you start to implement these improvements and expectations, document how you feel the change is working. It may take some time, to realise the extent of the improvement, but be patient. Every family member will adjust in due time.

  1. Reassess your communication plan after one month.
  2. Ask the question – what improvements have been made?
  3. What improvements are there still to make?
  4. Would you add anything to your list of expectations or improvements?

As communication is ever evolving in family life, make sure you always have clear expectations of each family member and ensure encouragement personal growth is at the forefront. You can do this!

Next we will look at the fun part: communicating during conflict.

Categories
Victory

Tetris = next level resource allocation.

Working with resource allocation can be tricky, firstly working out the needs and wants, navigating the decision making process, communicating the final decisions and getting the team leaders on board to then be able to run with what they have.

During this season, creativity is entering into the most rigid of processes and encouraging ‘do more with less’ outcomes because of necessity. I have been pleasantly surprised by the significant changes, this season has almost forced upon workplaces and staff for that matter. Even though I have been personally impacted by reduced resourcing I am none the less impressed by the changes outworking during this season. The collaboration out of necessity, the shifting of mindsets,the ebbs and flows of decision making and project delivery methods. It is incredible to be apart of and also witness in the businesses around my city and the world.

In applying these creative methods to our home lives, it may be out of necessity due to reduced finances, or drastic changes in routine, it is interesting to note that out capacity seems to have adjusted and our mindsets have flexed also.

When allocating resources to projects and business as usual tasks I often visualise the game of Tetris. How should the resources fit to have the best outcomes. I must admit to needing some brain breaks lately to order my thoughts and have found myself playing Tetris. Somehow, while lining up the blocks, I am able to creatively work out the solution to the real life resourcing issue at hand. No longer, is it a game I played as a kid, competing to get the highest score, but now its gone to a whole new level of helping me work through resources allocation dilemmas.

What ways has this season forced you to be more creative?

Aside from the negative impacts of this season, what are some positive changes that have occurred?

Categories
Victory

Kid speak: yet…

My 8 year old came home the other day from school absolutely beaming. He was so excited to share with me a Ted Talk his class had watched. I took a double take when I heard Ted Talk, as growing up, all I thought about in primary school was which bike path I was going to ride on when I got home… any way, he was so excited about it, that he suggested after dinner we all watch it together.

The Ted Talk titled the mindset of a champion was by a young primary school age boy who learnt a valuable lesson – add the word ‘ yet’ – to the end of your sentences. Using it to aim higher rather than feel defeated. An example of this is, “I can’t tie my shoelaces… yet.” You get the idea. As we all snuggled in bed listening to this, I couldn’t believe how glued my kids were to this amazing speaker. As a whole family we learnt something new – in essence a simple growth mindset concept. One we could also apply it straight away. By adding ‘ yet’, to our sentences, it is beginning to change our language to be more positive – it also makes us smile when we can add it to each other’s sentences. Mind you, the kids are now saying things like, ‘We can’t go to McDonalds… yet’ with a big cheeky grin – nice try.

To sum it up, it may only take a lesson at school, or a moment of inspiration in your child, to make a change in your family. Encourage your children to share what they learn. We are thankful for this insight into our child’s day, but also grateful that we can integrate it into our everyday language. It has made us as a family more positive, and as we face challenges, we know know we can achieve it if we put our minds to it.

Categories
Victory

Thank you Superheroes

Here in Australia it’s Fathers Day!

Thank you to all the Dads, Grandpas, Dads to be, uncles and brothers.

You are all super heroes – to your loved ones.

We honor you today for the special role you play in the lives of your family and friends! It wouldn’t be the same with out you.

To those who have loved and lost, may your hearts be reminded of the big bear hugs and the joy your Dad brought to your life- be it a little or a lot.

To our Homes of Victory Dads – you have taught us so much and so generously shared your wisdom with us. May we continue your legacy in the life of our family – showing grace and patience, bringing the fun and joy while leading and mentoring the next generation.

Categories
Victory

All – rounder…

I was flicking through a book titled 50 leaders who changed history, by Charles Philips and came across the list of what the author identified as leadership qualities. Some of which I have not really considered prior, as I have only worked in the social science field. I am used to traits such as open mindedness, collaborative and leading by example – these are the softer (yet strong qualities) that do get things done. Adding to the list of leadership traits listed include being disruptors, combative and defiant type leaders. After reading through the short bios of each leader, it became clearer to me that their type of leadership whether with the hindsight of history, whether they were right or wrong, on most occasions their leadership style befitted the change in history they contributed to.

Mother Teresa for example – was a ‘lead by example’ leader, Margaret Thatcher was considered a ‘combative’ leader. Pablo Picasso was mentioned for his ‘innovative’ leadership style – he was credited with challenging the limits of art and bringing art into mainstream culture. This book is a fascinating read of leaders throughout the generations.

Reading about the various types of leaders and the particular style they were known for, I was challenged about my own leadership style, both in the workplace and at home. You see, we may know what type of leader we are in our own situation, but do we have in us, some of the opposite qualities to enable us to truly lead in all situations?

With that said, I am more aware of making sure the leader, I have worked hard to be, is not done growing yet. I need the capacity to be a disruptor – at the right time. I also need to learn more combative traits – to pull out at the right time. What about you?

When was the last time, you were challenged to adapt your leadership style? Did you have the tools at hand?

Take some time to give some thought to how you can become more well-rounded. There is nothing like being prepared for all situations…

Categories
Victory

Ten Words

Due to changes in my workplace I’m back working in front line customer service. I must say at many times over the past few months I’ve been on the receiving end of people’s complaints, anger, frustration and stress. Being in the firing line really doesn’t bother me… but today was different.

An elderly man asked to speak to someone I charge. As I approached him and said hello, he smiled and said, these ten words:

I don’t like to complain but I love a debate.

anon customer

I couldn’t help but smile. We had the best conversation and the issue was resolved – peacefully and swiftly.

What captured my attention was not only his perspective but his behavior. I would call it honorable. He was respectful and listened to my responses. The reason I mention listened, is because I find a lot of people like to complain, but not many like to listen to the response.

This customer who by the way turned out to be 89, showed me that maybe just maybe if we all behaved in a respectful and honorable manner more issues would be resolved peacefully. There would be less stress, less anxiety around conflict resolution. There would be more kindness and understanding – more listening and less speaking.

I know I’m going to take his 10 words into my everyday and use this perspective in my home life and workplace. What a better world we would have, it we all took his advice and approached life with an open mind, ready for a debate rather than a complaint.