Categories
Blue Print

crisis management plan

To be honest crisis management is something that we don’t often come into contact with in a formal sense. From a business perspective, there is always one ticking over in the background and pending the type of business the frequency of its activation is determined. Applying this to home life, is more than a financial contingency plan which I find most common – the suggested saving of three months wages for the just in case – for more info read The Barefoot Investor for families by Scott Pape.  A crisis management plan is not so much a plan as a process that can be divided into three sections pre – crisis, crisis response and post crisis.

By building this into your family blueprint, as a family you will be prepared to an extent for a crisis, emergency or disaster. The idea behind having this type of plan, even briefly mapped out is to reduce the fear involved and enable the navigation of it to be the focus.

To lay it all out on the table crisis, disaster and emergency are defined as: 

A crisis is a time of intense difficulty or danger.

dictionary.com

An emergency is a serious, unexpected, and often dangerous situation requiring immediate action.

dictionary.com

A disaster is a sudden accident or a natural catastrophe that causes great damage or loss of life.

dictionary.com

As you can see, it is a sliding scale of impact on your family and community. None are ideal, but in life these types of situations are not an ‘if’ but ‘ when’ scenario. No one is immune from unkind situations. Here at Homes of Victory we are going to give you some framework to create a crisis management plan to enable you to navigate these seasons in life and hopefully feel more equipped.

Pre-crisis plan

First up, we have the pre-crisis plan. The following series of questions will assist you in creating a list of actions regarding the contents of your family a pre-crisis plan. We have included the basics of what we believe will contribute effectively to your family blueprint. You and your family may have other aspects to add to this part of the plan. 

Red Cross have a great online plan that lists everything you need to consider in an emergency or disaster type situation for example bushfires and floods.

When it comes to other life situations such as a crisis like an injury or illness with financial impacts there are other aspects to consider.

Documentation & medication information:

The Red Cross has a great plan for these details. This is a great template to use, for listing important documents and medication information.

Insurance:

  • Do you have an up to date will?
  • Is your superannuation up to date? Do you know how much insurance you have under your superannuation?
  • Are all of your insurance policies up to date – home, car etc… ?
  • Do you have all medicare and medical insurance up to date?

Financial:

  • Do you have a savings plan in place, in case of loss of employment or unexpected expenses?
  • Do you have other investments you could rely on?
  • Do you have plans for multiple income streams?

Education:

  • What tools are you going to use in your family life, to keep the crisis in perspective?
  • Is  there any education you need to invest in? e.g. first aid training, financial management, resilience, stress management etc…
  • Are you aware of each other’s personality types?  Keeping in mind we generally revert to this personality type under stress.
  • Look for ways to be able to talk to your children about particular situations. Check out your local library for books that explain the experience.
  • Do your children know how to phone emergency services? Relay their address?

Assistance:

  • Do you have family you could call on for help when needed? Who is it, and do you need to have a conversation about it?
  • Do you have a network of friends you could call on for help with the children.

By having a pre-crisis plan available to you and your family, it enables a level of organisation to be available for when life gets tricky.

Crisis Response

I feel this is one thing that is hard to define. For business it is all about making the crisis look minimal on the outside, while on the inside the business scrambles to mitigate the impact. From a family perspective this is far harder to do. I know for us, at time we do go quiet while dealing with issues that pop up in life, we take in a sense time out to deal, and then resurface. We are quite independent and over time have learnt to share what is happening in life and to accept support from friends and family. We tend to be the support rather than the supported. With all of that said, over time, we have also learnt to put measures in place, like what was discussed in the pre-crisis plan to enable us to navigate the obstacle as best we can. In the post – beware the layers, we share how we went through a hectic season of one crisis after another which brought us to our knees. One thing that pulled us through was our determination to continue to communicate, to continue building on the foundations of our relationship we had set, and deal the best with could with the layers of stress. These experiences have shown us how tough we are and we realised we are way stronger than we have ever given ourselves credit for. It also showed us, that in the end, we could be proud of how we managed it, as we did our best and that is all we can ask of ourselves. It wasn’t a fun experience, nor was it exciting. It was hard work, day in / day out – to stay afloat while staying grounded and keeping it all in perspective.

Take some time to think about situations that your family have faced. How did you pull through?

Were you proud of the way the crisis was handled?

What changes in your behaviour or thinking could you make to reduce the impact of it on your family?

Keep some space in your notebook, for the next crisis – take note of how you handled it and what improvements you’ve made. It does sound a little gloomy, but it is something to celebrate when you can see improvements on how you and your family deal with the not so nice situations in life.

Post crisis

When things settle down, and life carries on, it is important to look in retrospect at the situation or season and take some time to let the learnings sink in. When you are ready, take some time to look at:

What are your learnings?

How will what you’ve learnt equip you for the next crisis?

Who can you share your learnings with? Who will benefit from them?

What could you do to be more prepared next time?

We do acknowledge that we can never be prepared for everything in life but the more we learn as life goes on, the better we can deal with unexpected situations together.

Sometimes when you’re in a dark place you think you’ve been buried, but you’ve actually been planted. 

Christine Caine – co-founder of A21

This absolutely represents what I believe should happen through our experiences in life – even the dark places, we can learn and grow, and something good will come out of it. It may take time, but eventually we will see the good.  

Categories
Victory

Building Resilience

Resilience, in its finest form, is like wearing armour with our feet firmly planted, ready to do battle with the season we’re in.

When looking at the 5 pillars of resilience or what we as individuals can do to build resilience, these characteristics are very internal facing. They are: self-awareness, mindfulness, self-care, positive relationships & purpose. By equipping ourselves with these types of weapons and armour we will be better equipped to be resilient and remain resilient. I am guilty here of lacking in self-care… I tend to always focus on doing, rather than taking time out to just relax. You could say I’m good at burning myself out. I get bored when it’s quiet – can anyone relate to that? With time I am slowly learning to stop and take care of myself. 

What area do you need to work on to increase your resilience?

Another way to look at resilience or the qualities that work together to form resilience is known in psychology as the 7 C’s:

  • Confidence
  • Competence
  • Connection
  • Contribution
  • Character
  • Coping and
  • Control

Without some measure of these in our repertoire, we are not going to thrive in terms of resilience as well as we could. These skills can be learnt over time, and do take practice. With that said, we have added some practical ideas for ways to build resilience in yourself, your family and your home life.

Building Social Resilience:

  • Learn to communicate effectively
  • Learn to resolve conflict
  • Be present
  • Listen to one another
  • Care for one another
  • Look beyond yourself
  • Put yourself in others shoes
  • Learn to appreciate those around you and;
  • Use humor where appropriate

Building Physical Resilience:

  • Exercise
  • Participate in a sport or activity that stretches your fitness
  • Engage in activities that you enjoy and find relaxing

Building Mental Resilience:

  • Do not isolate yourself – stay connected to friends and family – those around you – even if you are physically isolated, do not disconnect from friends and family.
  • Ask for help when you need it
  • Be consciously flexible towards situations
  • Ask: What is your purpose and how can you fulfil this starting with everyday tasks
  • Learn new things – find things you are interested in and go through the learning process. 

Building Emotional Resilience:

  • Practice self-care – be kind to yourself
  • Learn to manage strong feelings
  • Be self-confident,
  • Be able to see the big picture
  • Pay attention to your own needs and feelings. 

Try some of these ideas this week and see how you go. Building resilience takes time and thought. It will also bring a greater capacity to see the world as a better place, and guide your leadership to a more positive mindset.

Categories
Blue Print communication

communication summary

When pulling your communication plan together, remember it needs to be flexible and evolve according to the needs of your family. Communication is vital and powerful – it creates connection, it creates a sense of belonging and it can be the difference between feeling secure or not. It is not something that is static. It will take time to develop.

Over the coming months take some time to look back on all of the elements of a communication plan as below. Reassess how your family is going. Enjoy the wins and be encouraged by the learnings.

  • Why we communicate
  • What we communicate
  • How we communicate and with who
  • The methods we use to communicate different sets of information
  • How often we communicate

The family landscape is always changing as kids and parents alike are always growing and changing – make sure your communication expectations align. Are you as parents demonstrating respect and language that you want your children to reflect? The children will copy you, whether you want them to or not.

Finally, in coming to a close on the communication plan, enjoy talking about and mapping out your communication plan. The value of this plan will come into play when the next conflict or stressful situation arises. It will become the backbone of agreement between family members on how to behave, that will day by day have a more positive and refreshing influence.

Categories
Victory

Learning to lead using freedom

We’ve just had a week away camping at the beach. We feel incredibly blessed as where we live Covid restrictions have lifted to the point where we could do this, as it is our absolute favourite thing to do.

Every time we camp on the drive home we chat about what improvement we could make to the set up and experience. Bit by bit we add to our camping gear to make camping that little bit more organised, enjoyable and easier.

The addition to this trip was a set of walkie talkies… our kids don’t have phones ( they’re 10,8 and 4) and our camping trips are screen free as much as possible. We take bikes and scooters and love to give our kids freedom to ride, play and meet other kids so these walkie talkies were perfect. They allowed them freedom with boundaries. We could relax knowing we could contact them.

Reflecting on this camping trip we realized our kids had learnt some valuable lessons by being given freedom. All of which contribute to their developing leadership skills.

  • Confidence: They could choose where they went knowing we could still keep them safe and were available if they needed us. The walkie talkies gave them the confidence to be apart and meet up again as they chose.
  • Communication: This section was three fold. 1) The kids were able to communicate with us, when they wanted , and thought through the process before contacting us. 2) They communicated with each other clearly and decisively – as they were having too much fun to spend too long talking. 3) Having a communication tool on hand made them feel safe – while having the freedom to explore together or alone. The fun part was the kids allocated every one a bird name as our ‘ code name’ for the walkie talkies. It added humour and fun to the conversations.
  • Decision making – they knew the boundaries of where we stayed and knew to stay within them. They did explore further – but communicated that to us first. We showed trust in their decisions and they in turn displayed communication and trust.

Without even knowing it, they spent the week learning a different dimension to their current leadership skills. The freedom we gave them – along with the trust, gave them the confidence to do what they wanted to and explore.

Likewise in the workplace- we too can give freedom to our staff – possibly not with walkie talkies on a camping trip, but freedom within their role – as we observe mentor – freedom for some – opens up so many possibilities and will get the creative thoughts flowing.

What ways can you build freedom into your family life?

What ways can you build freedome into your staff?

Categories
Victory

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Be the best you can be until you know better. Then when you know better, do better.

Maya Angelou

Categories
Victory

Under the microscope: Resilience

Resilience is the talk of the town here at HOV this week. Considering the year we have had – personally, as a community, as a nation and globally, I am sure we can all relate to the quest for finding resilience and remaining resilient through prolonged seasons of stress, overwhelming situations and isolation. Resilience is not putting happy pants on and doing a dance then being ready to face the day with a plastered smile on your face, resilience is so much more than that. Resilience at times can be treated with contempt, as we wonder what next, in our stressful situations. Resilience, however, will offer us a look into the positive, could-be’s and may-be’s that negativity does not allow for. Resilience, in its finest form, is like wearing armour with our feet firmly planted, ready to do battle with the season we’re in.

We all have varying levels of resilience, at times we may feel we have bucket loads, other times, we wonder where we can find more… So, let’s take a closer look at resilience, and why it is necessary, important, and critical to our home life, workplace and community. 

Resilience is defined as:

1.    The power or ability to return to the original form, position, etc., after being bent, compressed, or stretched, elasticity.

2.    Ability to recover readily from illness, depression, adversity, or the like, buoyancy.

In your home, resilience is vital for several reasons as it enables us to develop ways to protect against experiences that could be overwhelming. Resilience helps us maintain balance in our lives during stressful periods and protects us to a degree from developing mental health difficulties and issues.

In the workplace, resilience is a key strategy to enable us to tackle stress, competitive job markets, workplace conflicts and address challenges and change. Learning to be resilient in the workplace is so important as we often identify work as the number one stressor in our lives.

In community, resilience becomes all about the recovery from adversity and how individuals / families contribute to that.In Australia over the past few years we’ve had our share of devastating fires and floods along with the rest of the world weathering coronavirus– it has been a mix of grief at the loss and devastation but also a joy to see how the communities affected rally together and inspire the recovery efforts.

So, how do we go about building resilience, staying resilient and teaching those around us how to be resilient? To answer this question, we need to look at the types of resilience and where our strengths and weaknesses lie. Once an awareness of our current capacity of resilience, we can then build on this foundation.

We all experience ebbs and flows of resilience pending the circumstances around us and its severity – we are a work in progress on this too. The idea behind building resilience and staying resilient is reducing the difference between the ebbs and flows.

Start to think about what impacts on your resilience? This will become a key factor when increasing your resilience and staying resilient through the long haul.

I know when my kids were little, lack of sleep played a huge role in how resilient I felt. I remember one night, making a sandwich for my eldest, my husband innocently asked what I was doing, and I burst into tears…. Not very resilient hey – the reality was I was living on four hours of sleep a night and his lovely well intended question pushed me to tears… it’s funny now, but when I look back, all I wanted was the strength to get through each day. Have you been there? Are you living this now?

Here at HOV we are not experts in this field, nor claim to be, what we are interested in doing is giving you some pointers to get you started and support and encourage you on the adventure of building resilience. 

Before we get into the how to build resilience, it is important to note that there are four different types of resilience we can build:

  1. Physical
  2. Mental
  3. Emotional and;
  4. Social

All four areas in our lives require some level of resilience, as we face major life problems, situational problems, daily problems and what we like to call micro stresses. The little annoyances that build up, or the ones we see when we are in a negative head-space.

Think for a moment and rate your level of resilience for each area?  Use a scale of 1 – 10. Where do you feel your strength areas? Where are your weaker areas?

If you are doing this with someone you are close to and feel comfortable – rate each other and talk about your answers. This is about growing and supporting each other.

Keep an eye out for the next post of under the microscope: resilience – in reality. In this post we will be looking at practical ways to increase your resilience and how to stay resilient.

Categories
communication

communication plan 2

Fighting fair

How many of us, have had instant regret when words have been said during an argument that are either untrue of knowingly hurtful…. Who has been on the receiving end of these kind of words. Words are incredibly powerful.

…take ships as an example. Although they are so large and are driven by strong winds, they are steered by a very small rudder wherever the pilot wants to go. Likewise the tongue is a small part of the body, but it makes great boasts. Consider what a great forest is set on fire by a small spark.

James 3:4-5 – NIV version

How do we then reign in the power of words and use them for good, even when it’s game on the disagreement races towards hostility?

Most workplaces have a code of conduct where expected behaviours are laid out and clear for all staff to uphold. Likewise, in your home it would benefit the family to have the expected behaviours when conflict arises to fall back on. In our home, we call it the rules of engagement. I am not by any means stating we are perfect or fight fair every time – we are human, but what we aim to do, is communicate in a way that is fair, that tries to get to the bottom of the issue without the emotional hurt and spray of angry words. Although the aim of this section is to finish off your communication plan, it may start to look like a code of conduct document – where what is acceptable and not acceptable behaviours and communication methods will be laid out.

Start adding to your list from the communication plan 1, types of behaviors you would like to see in your family when conflict arises.

How practical and easy do you feel it would be to demonstrate those behaviours in conflict?

The aim of this is not to feel like a failure if you set the bar too high. Start working towards your desired behaviours in baby steps – map out how you want to see your family conflict resolved from the fly on the wall perspective.

Finally, don’t be afraid to try different communication tools. As we often have the kids with us and tempers flare at times, we find we sometime argue over text… so no words are actually spoken, the kids are none the wiser and we tend to work it out faster. Once we work it out, we do talk about it and have a proper conversation to make sure we are on the same page.

Make it a goal, to try a new way to communicate when conflict arises – it may just work out better than you expect.

Categories
Leadership

Leadership trait: Passion

Passion is contagious. Passion oozes out of you without you knowing. I was once offered a job, while I was talking about a project I was on, as I spoke with passion and that is what this company wanted in their management team. When we are passionate about our families, relationships, children, life we are living, whatever it is– we can’t help but let it ooze out. We can’t help but take others along for the ride. We can’t help but enable others to join us in our passion. Passion impacts everyone we come into contact with and leaves a lasting impression.

Question: What are you passionate about? What could you do to share it more with those around you?

Categories
Victory

living the dream

In the rough and tumble of life, we found ourselves talking about what our 18 year old selves wanted to do, before the reality (ahem responsibility) of life took hold. The interesting thing was, although we had all of these dreams and goals at 18, some of which we have achieved, others that are still to come to fruition, we both agreed that if we didn’t have this, we would still want it. The ‘this’ was three kids tangled together sound asleep in our bed, toys, books, shoes, scattered over the floor, a ton of clean socks hiding behind a cushion on the couch and dirty dishes waiting to be done. We joked that even in the crazy, mess of home – we are still living the dream. The dream of having a family – although it looks far different in reality, the emotional rollercoaster, the lack of sleep, chicken nuggets, visiting of public toilets, the noise, the tears, the dramas, the fun, the laughter, the push me higher on the swing squeals, all of it – is really living the dream. When the drama reaches fever pitch or dinner time turns into a calamity, we try to smile and remind ourselves we are living the dream. By doing this, we actually change the mood – to a positive one – rather than respond to the drama with more drama.

What does ‘living the dream’ look like in your home? How close is your reality to your dream?

Is it something that you need to remind yourself of more often?

What changes could you make, to make living the dream, more of a reality?

Categories
Victory

Tetris = next level resource allocation.

Working with resource allocation can be tricky, firstly working out the needs and wants, navigating the decision making process, communicating the final decisions and getting the team leaders on board to then be able to run with what they have.

During this season, creativity is entering into the most rigid of processes and encouraging ‘do more with less’ outcomes because of necessity. I have been pleasantly surprised by the significant changes, this season has almost forced upon workplaces and staff for that matter. Even though I have been personally impacted by reduced resourcing I am none the less impressed by the changes outworking during this season. The collaboration out of necessity, the shifting of mindsets,the ebbs and flows of decision making and project delivery methods. It is incredible to be apart of and also witness in the businesses around my city and the world.

In applying these creative methods to our home lives, it may be out of necessity due to reduced finances, or drastic changes in routine, it is interesting to note that out capacity seems to have adjusted and our mindsets have flexed also.

When allocating resources to projects and business as usual tasks I often visualise the game of Tetris. How should the resources fit to have the best outcomes. I must admit to needing some brain breaks lately to order my thoughts and have found myself playing Tetris. Somehow, while lining up the blocks, I am able to creatively work out the solution to the real life resourcing issue at hand. No longer, is it a game I played as a kid, competing to get the highest score, but now its gone to a whole new level of helping me work through resources allocation dilemmas.

What ways has this season forced you to be more creative?

Aside from the negative impacts of this season, what are some positive changes that have occurred?

Categories
Victory

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The reason we struggle with insecurity is because we compare our behind-the-scenes with everyone else’s highlight reel.

Steven Furtick
Categories
Blue Print communication

communication 3

The value of free

Ever since I can remember we’ve done this in our home, I don’t even know how it started and I hope it doesn’t end. It doesn’t happen often and it doesn’t happen always but when a Love Gift is given, it often surprises and makes the recipient feel special, it communicates encouragement and love. What is a Love Gift you ask? It can be whatever we want it to be, as long as when it is given, we say “ Love Gift”. It can be the last piece of chocolate, the first pick of the roast pork crackling, it can be I love you written on the mirror, a post it note somewhere in the house. A Love Gift can be anything and for anyone in our home– it is often free – but the value of free in this case far exceeds any other monetary value. You see, it is the thought that counts, it’s the ‘ want to give’ attitude behind it. Love Gifts actually work the best, when they’re hard to give. When we’ve had a disagreement or when the kids have been playing up, it’s at those moments Love Gifts seem to have the most value.

A friend came to me the other day telling me about her relationship and where they were at.. she was so sad it had got to this point and at the same time all four of them were sick and tired and over it. I encouraged her to give a Love Gift. Her first response was why? My response was, because he won’t expect it. The simple act of kindness when all you want to do is stay in a slump, can make a giant difference to everyone in your home. She messaged me a few days later to say that Love Gifts work! Sometimes all it takes is for someone to be the bigger person and show love in the most unexpected way to make unexpected changes to the situation.

My daughter now, even writes little notes to her friends, as a Love Gift. If she notices someone upset she will come home, write and note and give it to them the next day. She said she loves to make people smile and sometimes all it takes is for someone to notice.

Whether in our homes or out in the world, the value of free – goes along way. The thought behind the Love Gift also speaks louder than words, and communicates kindness at the deepest level – something I feel our world needs more of.

Take some time this week to give a Love Gift to someone in your home. Think about who you would cheer up or show love to, outside your home – you never know what difference you will make in someone’s life.

Categories
Leadership

#homesofvictory

  Become the kind of leader that people would follow voluntarily; even if you had no title or position.

Brian Tracy
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Victory

#homesofvictory

When a flower doesn’t bloom , you fix the environment in which it grows not the flower.

Alexander Den Heijer
Categories
Victory

make it interesting

I am in the throes of honing my negotiation skills using my three year old as my muse. Call her what you will, but the term three-nager springs to mind frequently. I do feel a little bit saddened by the fact that she can outwit me, even though I’ve already had two other kids to practice on. My third child seems to be overflowing with spark, wit and laughter.

One thing I have learnt, through her behaviour is the art of making something menial seem so interesting and exciting that I can get her to do what she was just saying no to, without her even realising. Her older siblings have cottoned onto my moves, and watching them negotiate with her is pure joy. Sometimes she wins, most times they do. I’ve taught them the art of distraction, and it works in the most amazing ways. She could be trying to use the computer while they are trying to use it for homework and as soon as one of them says, look a bird, she runs outside calling out “Where?”. She then spends time searching for birds, watching them, asking them if they need to poop… she is totally distracted. We have all learnt her currency and use it to our advantage.

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

Paul Hawken

Likewise I have been applying the art of distraction to my family as a whole. When the grumbling over chores starts, it suddenly becomes a game and we have a family champion. When getting ready for school is a drama, we beat the buzzer and all get into the car happy and on time. By making the mundane interesting, I am able to get my team onside and working together – yes at times it is draining, and at times, I just want them to do what they are asked the first time. But – the choices we make to lead, manage and influence combine to create the family life we have.

How can you apply the art of distraction and making problems interesting to your home?


What are your key negotiation strengths?


How do you involve the children in constructive solutions?