Tag: peace

Categories
Leadership

influence and persuasion

As a parent I know my persuasion skills have hit a new level. I feel I am now fully qualified to get what I want, when I want… most of the time without a tantrum from the kid involved. I do think it comes down to practice and by the time I reached the third kid, they know the look in my eye, when I just need to get my own way this time for whatever reason… any one agree? 

I do wonder but, what my influencing skills are like and will I ever really know my reach?  

In a nutshell, there is are subtle differences between the two words: 

  • Influence means  the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself.
  • Persuasion means the action or process of persuading someone or of being persuaded to do or believe something.

​When we influence our family it may come down to our mood and how we say things – who has had a child repeat a word the same way you say it? In my home at the moment, my youngest says ‘ seriously’. I know she gets it from me, and she does a good job mimicking me. It may come down to the type of words we choose to use – encouraging or not, how we speak about other people, do we gossip?, do we uplift? The list goes on. Everything we do and say as a parent has influence. 

In the workplace, I love to talk to staff about their sphere of influence. What they do and don’t have influence over – how this impacts their work and them as a person. It is really uplifting when you understand, your sphere of influence and how you can impact others for good. I’ve seen staff flourish tenfold when they get it – really get it. They may not be in positions of leadership, but they certainly lead in their sphere of influence. It’s amazing to watch whole teams transform, when individual staff realise their sphere of influence and focus on what they can do rather than what they can’t.

At times, I just love to watch my kids interact with other kids and other adults. I watch to see how the behave when they think I’m not there. The smiles and pride comes when I see them do the things I’ve taught them and come to expect of them. Like my daughter holding the door open for another family at ballet, my son collecting the cones at the end of footy training without being asked, my daughter reaching out to a sick friend in an email to see how she is, those kinds of behaviours make me feel like I’ve done something right in terms of influence.  

On the flipside, I have seen behaviours in my kids, where I cringe and think, oh no…, I need to remember to behave better myself next time. Like when I get a bit cranky on the roads and call someone an idiot… or when I’ve yelled because I think no one is listening, they yell at me when they think I’m not listening. Influence works both ways, it does not differentiate between good and bad… 

Influence like words, is powerful, more powerful than we give it credit for. Unlike words where we can choose to say nothing, influence never switches off. Even our silence is a type of influence.  Luckily, we have a choice to make about how we influence – in a positive or negative way. No one is ever going to be perfect, but we can try little by little to bring a positive spin to our sphere of influence.

 I have worked extensively in customer service roles and I can still remember some customers who walk into a space and light up the room without saying a word. This is influence of the best kind. It uplifts and it brings joy. It also shows the power of influence in all its glory. 

The next generation we are raising needs us, their family to influence them in a positive way. We need to be the loudest and most positive voice in the hustle and bustle of growing up.  Too much of the world relies on the negative to fuel sources of conversation, to fuel the need to feel loved, the need to feel better about themselves. The children we are raising, already have influence and as they get older, the reach of their influence will expand.

Peggy O’Mara states that:

The way we talk to our children, becomes their inner voice.

Peggy O’Mara

Stay tuned for the second part of this post tomorrow. We have more to share on this topic.

What words are soaking into your kids hearts as you raise them? What words will then rise up within them when they face the trials in life? What influence will spill out of them as their sphere of influence grows? I know I want my kids, to hear the words in their heart saying to them, ‘ I am loved”, “ I am good enough”, “ I can do this”, “ I am stronger than I think I am”,“ I am safe”, “ I am cared for”, “ I can tell Mum…”, “ I can tell Dad…” the list goes on. I may not always be there but I know my words will be carried in their heart. They will hear what I have said to them, ring true when the need arises.

For years, I saw the strength of my influence over my children, as a great responsibility and it is, but it was burdensome. Deep down I am a perfectionist and I wanted more than anything to be the best type of influence I could be. The burden became so great, that I probably, no definitely let my influence slip into the negative because I was so hard on myself. After realising this quote, and some soul searching of the most emotional kind, I came to realise it is not a burden but a rather a privilege and like all things parenting I am never going to be perfect and get it right 100% of the time. 

In the end, we may not know how much influence we have, but what we will know is that we made the effort to influence for good. I’ll leave you with this thought:

Leadership is influence 

John C. Maxwell

Take time to reflect on the influence you have? 

Do you see it as a responsibility or burden?

Think of times you’ve seen your kids behave in a way where you know it was your influence shining through? How does it make you feel? 

Categories
communication

communication plan 2

Fighting fair

How many of us, have had instant regret when words have been said during an argument that are either untrue of knowingly hurtful…. Who has been on the receiving end of these kind of words. Words are incredibly powerful.

…take ships as an example. Although they are so large and are driven by strong winds, they are steered by a very small rudder wherever the pilot wants to go. Likewise the tongue is a small part of the body, but it makes great boasts. Consider what a great forest is set on fire by a small spark.

James 3:4-5 – NIV version

How do we then reign in the power of words and use them for good, even when it’s game on the disagreement races towards hostility?

Most workplaces have a code of conduct where expected behaviours are laid out and clear for all staff to uphold. Likewise, in your home it would benefit the family to have the expected behaviours when conflict arises to fall back on. In our home, we call it the rules of engagement. I am not by any means stating we are perfect or fight fair every time – we are human, but what we aim to do, is communicate in a way that is fair, that tries to get to the bottom of the issue without the emotional hurt and spray of angry words. Although the aim of this section is to finish off your communication plan, it may start to look like a code of conduct document – where what is acceptable and not acceptable behaviours and communication methods will be laid out.

Start adding to your list from the communication plan 1, types of behaviors you would like to see in your family when conflict arises.

How practical and easy do you feel it would be to demonstrate those behaviours in conflict?

The aim of this is not to feel like a failure if you set the bar too high. Start working towards your desired behaviours in baby steps – map out how you want to see your family conflict resolved from the fly on the wall perspective.

Finally, don’t be afraid to try different communication tools. As we often have the kids with us and tempers flare at times, we find we sometime argue over text… so no words are actually spoken, the kids are none the wiser and we tend to work it out faster. Once we work it out, we do talk about it and have a proper conversation to make sure we are on the same page.

Make it a goal, to try a new way to communicate when conflict arises – it may just work out better than you expect.

Categories
Victory

All – rounder…

I was flicking through a book titled 50 leaders who changed history, by Charles Philips and came across the list of what the author identified as leadership qualities. Some of which I have not really considered prior, as I have only worked in the social science field. I am used to traits such as open mindedness, collaborative and leading by example – these are the softer (yet strong qualities) that do get things done. Adding to the list of leadership traits listed include being disruptors, combative and defiant type leaders. After reading through the short bios of each leader, it became clearer to me that their type of leadership whether with the hindsight of history, whether they were right or wrong, on most occasions their leadership style befitted the change in history they contributed to.

Mother Teresa for example – was a ‘lead by example’ leader, Margaret Thatcher was considered a ‘combative’ leader. Pablo Picasso was mentioned for his ‘innovative’ leadership style – he was credited with challenging the limits of art and bringing art into mainstream culture. This book is a fascinating read of leaders throughout the generations.

Reading about the various types of leaders and the particular style they were known for, I was challenged about my own leadership style, both in the workplace and at home. You see, we may know what type of leader we are in our own situation, but do we have in us, some of the opposite qualities to enable us to truly lead in all situations?

With that said, I am more aware of making sure the leader, I have worked hard to be, is not done growing yet. I need the capacity to be a disruptor – at the right time. I also need to learn more combative traits – to pull out at the right time. What about you?

When was the last time, you were challenged to adapt your leadership style? Did you have the tools at hand?

Take some time to give some thought to how you can become more well-rounded. There is nothing like being prepared for all situations…

Categories
Victory

Ten Words

Due to changes in my workplace I’m back working in front line customer service. I must say at many times over the past few months I’ve been on the receiving end of people’s complaints, anger, frustration and stress. Being in the firing line really doesn’t bother me… but today was different.

An elderly man asked to speak to someone I charge. As I approached him and said hello, he smiled and said, these ten words:

I don’t like to complain but I love a debate.

anon customer

I couldn’t help but smile. We had the best conversation and the issue was resolved – peacefully and swiftly.

What captured my attention was not only his perspective but his behavior. I would call it honorable. He was respectful and listened to my responses. The reason I mention listened, is because I find a lot of people like to complain, but not many like to listen to the response.

This customer who by the way turned out to be 89, showed me that maybe just maybe if we all behaved in a respectful and honorable manner more issues would be resolved peacefully. There would be less stress, less anxiety around conflict resolution. There would be more kindness and understanding – more listening and less speaking.

I know I’m going to take his 10 words into my everyday and use this perspective in my home life and workplace. What a better world we would have, it we all took his advice and approached life with an open mind, ready for a debate rather than a complaint.

Categories
Leadership

Will of Steel

I am no bird; and no net ensnares me: I am a free human being with an independent will.

Charlotte Bronte, Jane Eyre

I hear the strain in your voice, when you try to get your point across. I see the furrow of your brow, when the response is a blank stare. I hear your heart break, when they seem to purposely choose hurtful words, when they do the opposite of what you asked, just because they can, not because they should. I see your silent tears when they think it’s bravery but you think it’s stupidity. I hear your hearts voice saying, ‘ if only they knew’, I hear the thumping of your heart grow quicker each time they stomp down the hallway ready to tell you their opinion. I see the tiredness and I hear the exasperation, I see the walking away – so you don’t say out loud what you think.

Mumma bear, I hear the laugh in your heart, when incredible things come flowing from their mouth, the same mouth that was throwing poison darts at you only moments ago. I hear the joy, when there is no fight getting into the car, I see the silent – ‘that’s my girl’ spark in your eyes when they take matters into their own hands. I hear the kind words you speak into their hearts when the time is right, I see you snuggle in tight when the day is done. I hear you, ask without fail – how was your day – knowing the answer will be negative. I see you turn up all day, every day because she is yours.

We may never know what thoughts travel through their minds, we may indeed never know the strength of our own strong wills. What we do know is, determination is a mighty skill to have, being able to negotiate and stand your ground – is only for the brave. Being true to yourself, is rare in this world. Speak life into their hearts, and tell them they’re amazing – even when you want them to change and be compliant… we’ve all been there.

I’ve come to learn to spread the boundaries wide, give them the tools to make good decisions, based on the principles you teach them. Hold them as close as you can – they still need you, even if their behaviour says otherwise. Swallow your pride and be the one to always take the first steps to peace. Always, always, always speak life into their hearts. Use as many conversations as you can, at the right time to teach and mentor, to lead and guide them. Our babies may have more determination than their own body weight, they may have better negotiation skills, they may have more grit and more courage than we have ever witnessed, but they are ours and we get to be the only one in the world they call mum.  

So Mumma bear this is for you – I see you and I hear you. Though like Charlotte Bronte said, I am a free human being with an independent will – we need to make sure our strong willed kids are wrapped in our love almost without knowing it, wrapped in kindness and protection. They need to know we are always available and will always take the first steps to peace. Likewise, recharge yourself, take time out to take a deep breath. Think of all the billions of people in the world, who is it that you get to call daughter or son. Isn’t it an amazing thought.

Dream of who they will be one day… the achievements their strong will, will allow them to achieve. The challenges they will stroll through, the innovation they will delight in creating. The list of amazing possibilities goes on.

Categories
Leadership

Proud in the crazy

Homes of victory as you know is based on encouragement, real life situations and of course building community. I need to admit that this morning was a trial of all kinds, and it really put me to the test. Our whole family has struggled with tiredness after we stayed up too late playing games. We set the week up for disaster without realising, as we were having too much fun. To make it worse, I’ve been a little unmotivated lately and flounder around when I should be getting everyone ready for kindy / school and work.

I was thankful that this morning I remembered to ask the kids if they had anything else they needed to pack for the day and although not totally unexpected, no one had actually done anything or thought about the day in any shape or form and as you know, we were suddenly running late.

To add to it, one child forgot an assessment they needed to hand in and only told me at the school gate after I had battled the kindy and school run traffic. I took a deep breath and put it all in perspective. This was the first time in six years of schooling that something had been forgotten. I knew that she knew it was her fault and I knew it wasn’t on purpose. It was just how it was.

In that moment, I chose to respond gracefully – in fact I responded far more gracefully than I expected myself to.  It was one of those hi-five yourself moments. I detoured back past home, back to school in the crazy traffic (what is it with drivers at that time of day), dropped off the assessment and got to work late – the first time in about 10 years mind you. I was unhappy about being late, as I am always on time every time, I was a little proud that I didn’t get upset and rant and rave as I would have in the past. I lead by example. I lead by putting the situation in perspective. I lead by staying clam and looking at the facts. 

I always tell my kids,

I don’t expect perfection, but I want you to do your best.

Leesh – Homes of Victory

I also, know that they expect that of me. Today I feel I out did myself and took a step up in terms of leadership.  I know that they will remember how I responded to that situation, and how I spoke to them. They will hopefully at some point reflect that in their life too.

Have  you had a moment, where despite everything going on, you chose the high road? A give yourself a hi-five moment.

What kind of moments have you had, where you were proud of how you lead your children? Lead your family?