I have a love-hate relationship with the word Why. That stage in the life of a toddler when all they do is ask why. It makes me smile at their curiosity and the wonder. At the moment in my house, our youngest is asking, ‘Does a shark have a heart?’… ‘Why?’… ‘Does a Lion have a heart?’… ‘Why?’… On it goes… I do try to explain why, but the logic and reasoning hasn’t sunk in yet. I love the curiosity.
In taking the question of why from a toddlers perspective, into the world of an adult, it can be used as a great problem solving tool. The 5 whys technique was created in the 1930’s by Sakichi Toyoda, a Japanese industrialist, inventor, and founder of Toyota Industries. Asking why as a problem solving technique became popular globally in the 1970s, and Toyota still uses it to solve problems today.
In a nut shell, you simply ask why five times. At the end of the five whys you will likely find a solution or the root cause of an issue that can then be addressed. This technique can be used to solve a known problem, an unexpected issue arising or simply a way to figure out how to do something better. So how does it work. Here are some examples:
For example:
I want to run my own business
Why: I want to be in control of my time
Why: I can have more flexibility during the work day
Why: I can work from home if I want to
Why: I can be available for my children
Why: So I can continue to provide but also have time with my children.
The last answer here becomes the root cause of motivation.
Another example:
We were running late for school and work again
Why: We slept in
Why: The alarm didn’t go off
Why: Mum forgot to set it
Why: Mum fell asleep in Miss 3’s bed
Why: Miss 3 wouldn’t go to sleep
This then becomes the root cause of the issue. Using the identified issue we can then look at ways to prevent this. Options may include – set a recurring alarm. Set different bedtime rules or routines etc..
By identifying the root cause of the problem, or the root .cause of your motivation whether positive or not, it becomes easier to identify and work around. This tool may be useful for you as a family. I use it to get to the bottom of the latest round of arguments. I use it to get to the point when my kids can’t find the words to say, it encourages them to focus and think about one thing at a time. You or the kids may not get the answers they hoped for, but the real motivations and emotions get discovered during this process. At times when I keep asking why, my kids get really frustrated. I encourage them to take their time, sometimes they come back to me hours later.. it’s giving them time and space to answer the simple question of why. I love using this tool at home and in the workplace, mostly because it uses one word, and secondly because it cuts through the layers and gets to the point – almost always.
Why not try it!
Homes of Victory 